RETURN POLICY & GUARANTEES

RETURN POLICY

We will issue a refund for non-custom order items once the item is returned in the same condition it was mailed out in. Shipping is not refundable and a 15% restocking fee will be issued. If any damage has been caused by regular wear or improper packaging for the return, an additional $20.00 fee will be assessed.

Items should be returned in well protected packaging and should be insured. We will not refund returned items lost in the mail. Proof of purchase must be included with the returned item. A copy of the sales receipt is acceptable proof. If any damage has been caused by improper packaging for the return, an additional $20.00 fee will be assessed.

No returns will be accepted after 60 days past the shipping date.

GUARANTEE

Your satisfaction is guaranteed with any item you purchase from us. If you are not happy with your purchase, we are willing to work with you to meet your satisfaction.

We have thousands of satisfied customers from all around the world. We are a small family business and customer service is our number one priority. We pride ourselves on our products and service. We give our best quality workmanship and materials to every item we create. We expect you will be totally satisfied with your entire experience, if a problem does arise, please email us. We look forward to the opportunity to serve you.

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RETURN POLICY

GUARANTEE